There are so many people on the brink of no return. It could be your soft words and listening ears that can change that persons life. It really does pay to take the I/me out of the equation to hear what someone else has to say. It most often does not require you to say or do anything just listen with an empathetic ear. God does this for us. All we have to do is talk to him. He definitely listens with a sympathetic and empathetic ear.
Psalm 116 :1I love the LORD, for he heard my voice; he heard my cry for mercy.